The Operations department is headed by the Operations Manager. He is supported by a team made up of the assistant extension manager, field supervisors, technical officers and administrative assistants.

The department's core activities include but are not limited to the following:

- Building relationships with farmers to help them adapt modern or scientific farming  techniques that will make a positive impact on their lives.

- Managing the electronic registration of memberships.
- Facilitating the storage of inputs and the distribution.
- Managing the Operations Software Solution (ABS ) as well as the day-to-day business process management.